UPDATE (November 9, 2012): Regarding my June 4, 2012 issue, after I had my bill it was confirmed that they have upgraded my account to 1Mbps bundle and not the 2Mbps bundle, that’s why the speed is just the same with my first plan which is 1Mbps Data Only. So I emailed support again telling them that the upgrade was wrong. And in July my plan was successfully upgraded to 2Mbps. So far I am
